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Frequently asked questions
FAQ
Shipping and Returns
Terms & Conditions
Privacy Policy
All of the works are handmade to order and can be customized in terms of color and size.
TRN lighting: each ceramic element can be done in one of 14 available colors. Length is always made to order.
TRN mirror can be customized in terms of length.
Fully bespoke commissions are accepted on a case-by-case basis. Please reach out to us directly with your custom needs: sales@panijurek.com (sales@panijurek.com)
For TRN lighting collection, the proceeding time is approximately 7 weeks.
For TRN mirrors and tables the proceeding time is approximately 6 weeks.
For ELO mirrors collection, the proceeding time is approximately 8 weeks.
For OP lamps collection, the proceeding time is approximately 8 weeks.
Shipping time:
Poland: 2-3 days
Europe: 3-5 days
USA: around 5 days
Worldwide: around 5- 7 days
Some delays can be made by customs procedures.
We always ship with the tracking number.
We can accept returns only of the catalogue products within 14 days after delivery. Return costs and responsibility are on the client side. We do not accept returns of the customized, made-to-order products. Please contact us before the return.
Address for returns:
MANU SC
Szpitalna 5
05-600 Grójec, Poland
office@panijurek.com (office@panijurek.com)
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