Frequently asked questions
How to place the order?
You can make a purchase via our webshop or alternatively please write an email via sales@panijurek.com
Do you offer customization?
All of the works are handmade to order and can be customized in terms of color and size.
TRN lighting: each ceramic element can be done in one of 14 available colors. Length is always made to order.
TRN mirror can be customized in terms of length.
Fully bespoke commissions are accepted on a case-by-case basis. Please reach out to us directly with your custom needs: sales@panijurek.com
What are your lead times?
For TRN lighting, the proceeding time is around 4-6 weeks.
For TRN mirrors and tables the proceeding time is around 4 weeks
FOR ELO mirrors the proceeding time is around 4-8 weeks
With other orders we proceed up to 10 working days.
Shipping time:
Poland: 2-3 days
Europe: 3-5 days
USA: around 5 days
Worldwide: around 5- 7 days
Some delays can be made by customs procedures.
We always ship with the tracking number.
Do you ship worldwide?
We ship worldwide. Prices and courier companies chosen for delivery may vary depending on the country, product, size and weight. In specific cases we recommend contacting us before to estimate the best and the safest shipping company and rate.
How about returns?
We can accept returns only of the catalogue products within 14 days after delivery. Return costs and responsibility are on the client side. We do not accept returns of the customized, made-to-order products. Please contact us before the return.
Address for returns:
MANU SC
Szpitalna 5
05-600 Grójec, Poland
What type of bulbs do you recommend for TRN lighting?
short, round, without plastic collar, opaque or transparent, 4,5x7,7 cm
Here are some models which we recommend
Dimmable smart
https://www.calex.eu/devices/Calex-Softline-LED-Lamp-E27-P45-White-4-5W-Dimmable-1101004800
https://www.calex.eu/devices/Calex-Smart-LED-Bulb-E27-Filament-P45-Clear-WarmWhite-4-9W-5101002600
Dimmable
https://www.castorama.pl/zarowka-led-diall-p45-e27-500-lm-4000-k-dim/5059340198095_CAPL.prd
Non dimmable
PHILLIPS / dimmable and not, transparent and opaque
https://www.lighting.philips.pl/consumer/wybierz-zrodlo-swiatla/decision#filters=CANDLE_BULB_SU%2CFK_BULBS_CAP_E27%2CFK_BULBS_MAT_GLASS&sliders=&support=&price=&priceBoxes=&page=&layout=12.subcategory.p-grid-icon
Any other questions?
Please write at sales@panijurek.com