TERMS AND CONDITIONS

SHIPPING AND DELIVERIES

We proceed with orders in 10 working days.

We deliver lightings with UPS, DPD, TNT or FEDEX. Small parcels like test tubes set od books are delivered with Polish Mail

Delivery time:

Poland: 2-3 days

Europe:  3-5 days

USA: around 5 days

Worldwide: around 5 days

IMPORTANT INFORMATION

Delivery times mentioned here are to be seen as guidelines and the time of the delivery may be longer. In case of any misleading information regarding the quantities in stock or due to technical issues, we reserve the right to cancel your order. Please note that we are not able to redirect orders once they have been dispatched from our warehouse. We are not able to deliver to Post Office boxes.

COMPLAINTS and DAMAGES

We need to establish the details of the damage before we decide how to return the item. Please do not send anything back to us without our prior knowledge and confirmation. If anything is broken during the shipping, please take pictures and send it to monika@gangdesign.pl . If you send back a defective product, make sure to contact us before so we can send you a pre-paid return label. It’s very important that we receive this information, as we are not always able to reimburse you for the shipping costs afterwards.

PRIVATE POLICY:

Who is the controller of your personal data?
Gang Design is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law. 

Gang Design Magdalena Jurek

Sekocinska 4/2, 02-313 Warsaw, Poland, mail: monika@gangdesign.pl
 

Who accesses your data?
We never pass on, sell or swap your data for marketing purposes to third parties. Data that is forwarded to third parties, is only used to provide you with our services.

What is the legal ground for processing?
For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

How do we use cookies?
When you visit PANI JUREK website or shop, we may store certain information on your computer in the form of "cookies", which enable us to tailor the website to your interests and preferences. The information that is stored in the cookie may also be used to keep track of the visitor’s behaviour on the website. A cookie is a small text file that the website you visit stores on your computer. There are two types of cookies: the first cookie is stored as a file on your computer for a longer period. It is used to identify if there has been any previous contact between us and your computer. The second type is called a session cookie which is temporarily stored in the computer’s memory during the time you are browsing the website. The session cookie will not be stored in your web browser for a long period of time. It disappears when you close your browser session.

What are your rights?


Right to access: 
You have the right to request information about the personal data we hold on you at any time. You can contact us that will provide you with your personal data via e-mail.

Right to rectification: 
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed. If you have an  account, you can edit your personal data under your account and membership pages.

Right to erasure:
You have the right to erase any personal data processed by PANI JUREK at any time except for the following situations:

  • You have an ongoing matter with Customer Service

  • You have an open order which has not yet been shipped or partially shipped

  • If you are suspected or have misused our services within the last four years

  • If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules.
     

Right to object to processing based on legitimate interest: 
You have the right to object to processing of your personal data that is based on  legitimate interest. PANI JUREK will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.

Right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

You can opt out from direct marketing by the following means:

  • Following the instruction in each marketing mails

  • By editing the settings of your account

Right to complain with a supervisory Authority: 
If you consider PANI JUREK to process your personal data in an incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.

Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice.

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Pani Jurek is eponymous design studio focused on lighting and furniture design.

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